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Waiting for $200

December 14th, 2014 at 08:21 am

I opened a joint checking account with US Bank back in September to earn a $200 bonus. We easily met the requirements over a month ago, which was a direct deposit of $500 each month. I emailed once and didn't get a response...at all.

I decided to try once more before I went to the branch. What can I say, I'd rather deal with things online! Luckily this time someone responded. They confirmed I was offered the bonus promotion, based on the number I had given them and signed up with. The email indicated they could confirm I met the requirement. The next step was for them to forward it to their Customer Care Unit, which will further review the account. I should expect a credit or at least email response in 2-3 business days.

I hope the wait is nearly over. I haven't been impressed with the ability to connect with the bank online that is for sure. Otherwise, we have had no issues with our transactions and so forth. I expect to keep this bank account at least through the move next year, since it can be helpful to have a local bank branch during a home sale transaction.

Did anyone else get a US Bank Checking account offer? Was your promotion applied timely?

3 Responses to “Waiting for $200”

  1. FrugalTexan75 Says:

    I didn't do this promotion, but just wanted to say -- how frustrating! I hope they come through with the promised bonus soon!!

  2. scottish girl Says:

    Hope you get the bonus soon.

  3. LittleMissSplendid Says:

    Last year I tried to open a student US Bank account, but my school wasn't listed as one of their options. I went into a branch to ask if schools could be added and how. They confirmed that was possible if they could verify the school was accredited (it is) and I had proof of enrollment. I provided them with all of the info they requested and was told I'd get a call in a week to let me know if the school was added and how to proceed with opening a student account. Well its been almost a year and there's been no call. The only reason I wanted a student account was because it was free and came with far less fees than their other accounts, but their lack of follow up was a huge turn off. I ended up going to a credit union that offered free checking (didn't have to be a student) and far less fees.

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