I opened a joint checking account with US Bank back in September to earn a $200 bonus. We easily met the requirements over a month ago, which was a direct deposit of $500 each month. I emailed once and didn't get a response...at all.
I decided to try once more before I went to the branch. What can I say, I'd rather deal with things online! Luckily this time someone responded. They confirmed I was offered the bonus promotion, based on the number I had given them and signed up with. The email indicated they could confirm I met the requirement. The next step was for them to forward it to their Customer Care Unit, which will further review the account. I should expect a credit or at least email response in 2-3 business days.
I hope the wait is nearly over. I haven't been impressed with the ability to connect with the bank online that is for sure. Otherwise, we have had no issues with our transactions and so forth. I expect to keep this bank account at least through the move next year, since it can be helpful to have a local bank branch during a home sale transaction.
Did anyone else get a US Bank Checking account offer? Was your promotion applied timely?
Waiting for $200
December 14th, 2014 at 04:21 pm
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